Overview

Exchange and refunds policy lasts for 7 days. The refunds and exchange is available only for wrong or damaged products delivered from our end. Opened and used products ll not be considered for our refunds and exchange policy.

Shipping policy

All shipping costs are borne by Spiruway and it is free.

Products/orders once shipped cannot be cancelled.

The Shipping Days estimates are as follows:

KERALA 3 DAYS ANDRA PRADESH 3 DAYS
KARNATAKA 3 DAYS
PUDUCHERRY 3 DAYS
TAMIILNADU 3 DAYS
TELANGANA 3 DAYS
DELHI 4 DAYS
MUMBAI 4 DAYS
CALCUTTA 4 DAYS
RAJASTHAN 5 DAYS
GUJARAT 5 DAYS
ODISHA 5 DAYS
JHARKHAND 5 DAYS
UTTAR PRADESH 5 DAYS
CHANDIGRAH 6 DAYS
HARYANA 6 DAYS
UTTARAKHAND 6 DAYS
PUNJAB 6 DAYS
HIMACHAL PRADESH 6 DAYS
JAMMU & KASHMIR 8 DAYS
ASSAM 8 DAYS
MISSORAM 8 DAYS
SIKKIM 8 DAYS

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 working days

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Need help?

Contact us at info@spiruway.com for questions related to refunds and returns.